HttpDocs.Org WebMasters Boards

Kayako SupportSuite v3.11.01
SupportSuite is a robust and flexible turn-key solution, allowing you to implement effective support channels, e-mail management and manage self-help resources. SupportSuite does this by combining ticketed support (web and e-mail based), live chat and an intuitive customer interface.

More Info:
hxxp://www.kayako.com/supportsuite.php


Kayako LiveResponse v3.1.1.61 Stable (for desktop PC's with Windows 2000 / XP / Vista)
LiveResponse is accompanied by a free Microsoft® Windows® Application that allows staff users to constantly monitor web site traffic, manage the support desk, chat with clients and other staff users all from one location. Providing many configurable options, the LiveResponse Client Application can be fully customized to meet the need of each staff user/support desk combination. The interval at which site visitor data is retrieved can be customized, along with almost every other aspect of the application.

More Info:
hxxp://www.kayako.com/liveresponse.php


Kayako InstaAlert Pro v3.1.1.21
InstaAlert is a SupportSuite™/eSupport™ plug-in designed for use with Microsoft® Windows® that allows the desktop PC user to instantaneously be notified regarding ticket activity in the help desk. Whenever a new ticket is submitted, or a client has made a reply to an existing ticket in any department that the logged-in staff user is assigned to, an alert is issued. The alert comes in the form of a small pop-up screen displayed on the Windows® desktop. A sound file can also be chosen to play when an alert is received for audible notification.

More Info:
hxxp://www.kayako.com/instaalert.php

Kayako SyncWorks v3.1.2.11 (for desktop PC's with Windows 2000 / XP / Vista + Outlook 2003 / 2007)
SyncWorks is a SupportSuite™/eSupport™/LiveResponse™ add-on designed for use with Microsoft® Outlook® that helps to ensure that data such as contacts, tasks and events are always up-to-date on the help desk as well as on each staff user's PC. Items are compared between the help desk and the PC to see if they differ in any way. If they do, differences are merged so that both copies match. SyncWorks can automatically perform a synchronization at an interval without interrupting the user.

More Info:
hxxp://www.kayako.com/syncworks.php


Download Links:

Hidden Text

You have to thank the author or make a post to see this text.